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Last updated: 01/01/2026
These Terms and Conditions (“Terms”) govern your use of the Warrior Wearhouse website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use our website.
1. About Us
Warrior Wearhouse (“we”, “us”, “our”) is an online retailer selling martial arts clothing, protective equipment, and training gear.
Contact email: [insert email address]
Website: [insert website URL]
2. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.
You must not:
Misuse the website or attempt to gain unauthorized access
Introduce viruses or malicious code
Use the website for fraudulent purposes
We reserve the right to suspend or terminate access if these Terms are breached.
3. Products & Descriptions
We make every effort to ensure that product descriptions, images, and prices are accurate. However:
Colours may vary depending on your device
Minor variations in design or materials may occur
All products are subject to availability
We reserve the right to modify or discontinue products without notice.
4. Orders
When you place an order, you are making an offer to purchase products subject to these Terms.
An order is not accepted until:
Payment has been successfully processed, and
You receive an order confirmation email
We reserve the right to refuse or cancel orders for any reason, including pricing errors, stock issues, or suspected fraud.
5. Pricing & Payment
All prices are listed in [GBP / EUR / USD – specify]
Prices include VAT where applicable (unless stated otherwise)
Delivery charges are shown at checkout
Payments are processed securely via third-party payment providers. We do not store payment card details.
6. Delivery
Estimated delivery times are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by:
Courier issues
Customs or border delays
Events outside our reasonable control
Risk of loss or damage passes to you upon delivery.
7. Returns & Refunds
a) Consumer Right to Cancel
If you are a consumer in the UK or EU, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason.
b) Returns Conditions
Returned items must:
Be unused and in original condition
Include original packaging and tags
Certain items (e.g. hygiene-sensitive protective gear) may be non-returnable unless faulty.
c) Refunds
Refunds will be issued to the original payment method within 14 days of receiving returned items.
Return postage costs are the customer’s responsibility unless the item is faulty or incorrect.
8. Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 14 days of delivery with:
Your order number
A description of the issue
Photographic evidence where possible
We will arrange a replacement or refund in accordance with consumer law.
9. Use of Martial Arts Equipment
Martial arts equipment carries inherent risk.
By purchasing from Warrior Wearhouse, you acknowledge that:
You are responsible for selecting appropriate equipment
You use products at your own risk
We are not liable for injury resulting from misuse, improper training, or failure to follow safety guidelines
Nothing in these Terms limits liability where it is unlawful to do so.
10. Intellectual Property
All content on this website, including logos, images, text, and designs, is owned by or licensed to Warrior Wearhouse.
You may not copy, reproduce, or distribute any content without our prior written consent.
11. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect or consequential losses
Our liability is limited to the value of the products purchased
This does not affect your statutory consumer rights.
12. Privacy & Data Protection
Your personal data is handled in accordance with our Privacy Policy, which forms part of these Terms.
13. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.
15. Contact Us
If you have any questions about these Terms and Conditions, please contact:
Email: info@warriorwearhouse.co.uk
Last updated: 01/01/2026
This Refund Policy explains your rights and our obligations regarding returns, refunds, and exchanges when you purchase from Warrior Wearhouse.
1. Your Right to Cancel (UK & EU Consumers)
If you are a consumer in the UK or EU, you have the legal right to cancel your order within 14 days of receiving your goods, without giving any reason.
To exercise your right to cancel, you must notify us by email at [insert contact email] within the 14-day period.
2. Returning Items
a) Condition of Returns
Returned items must:
Be unused, unworn, and unwashed
Be in original condition with all tags and packaging intact
Not show signs of wear, damage, or odour
We reserve the right to refuse a refund if items are returned in an unacceptable condition.
3. Non-Refundable Items
For hygiene and safety reasons, the following items cannot be returned unless they are faulty:
Mouthguards
Groin guards
Head guards
Hand wraps
Any protective equipment worn directly against the skin
This does not affect your statutory rights if the item is defective or not as described.
4. Return Process
To start a return, please email us with:
Your order number
The item(s) you wish to return
The reason for return (optional but appreciated)
We will provide return instructions once your request is approved.
5. Return Shipping
Customers are responsible for return postage costs
We recommend using a tracked service, as we are not responsible for lost returns
Original shipping costs are non-refundable unless the item is faulty or incorrect
6. Refunds
Once we receive and inspect your returned item(s):
Approved refunds will be processed within 14 days
Refunds will be issued to the original payment method
You will receive confirmation once your refund has been completed
7. Faulty or Incorrect Items
If your item is faulty, damaged, or incorrect, please contact us within 14 days of delivery.
Please include:
Your order number
A description of the issue
Clear photos where possible
We will cover return postage and offer a replacement or full refund.
8. Exchanges
If you need a different size or colour:
Please return the original item for a refund
Place a new order for the replacement item
This ensures the fastest processing time.
9. Late or Missing Refunds
If you haven’t received your refund:
Check your bank or payment provider first
Contact your card issuer, as processing times vary
If still unresolved, email us at [insert contact email]
10. Contact Us
For any questions regarding returns or refunds, please contact:
Email: info@warriorwearhouse.co.uk